Term and Conditions

1. Introduction

Dressup Outfits Shop (“we,” “us,” or “our”) operates the website dressupoutfitsshop.com, offering a wide range of pop culture-inspired products, including the 2BHCBB collection, accessories, tees, art, and more. Our goal is to provide a seamless and enjoyable shopping experience for fans worldwide. These Terms and Conditions govern your use of our website and services. By placing an order or browsing our site, you acknowledge that you’ve read, understood, and accepted these terms. We may update them occasionally, so check back for changes. Your continued use means you accept any revisions.

2. User Obligations and Responsibilities

As a valued member of our fashion community, you have certain responsibilities to help keep our shop fun and fair for everyone:

• Accurate Information: Provide true and complete details when creating an account or placing an order. This includes your name, email, shipping address, and payment information. Incorrect info might delay your goodies!
• Account Security: If you create an account, keep your login credentials confidential. You’re responsible for all activities under your account. Let us know ASAP if you suspect unauthorized use.
• Legal Use: Use our website only for lawful purposes. Don’t engage in any activities that could harm our site, other users, or violate intellectual property rights. That means no copying our designs or spreading malware—we’re all about positive vibes here.
• Age Requirement: You must be at least 18 years old or have parental consent to make purchases. If you’re under 18, get a grown-up’s okay before shopping.
• Feedback and Conduct: Share your thoughts respectfully! We love hearing from you, but hateful or abusive behavior won’t be tolerated. Let’s keep the fandom spirit alive.

3. Products and Services Description

At Dressup Outfits Shop, we specialize in pop culture magic! Our menu includes everything from 2BHCBB gear and accessories to beauty products, bedding, and board games. Here’s what you can expect:

• Product Variety: We offer a curated selection of items inspired by fandoms, social trends, and back-to-school essentials. Check out our categories like Art, Beanies, and Blind Bags for unique finds.
• Quality Assurance: We strive to deliver high-quality, fun products. All items are described accurately on our site, including sizes, colors, and materials. If something isn’t as expected, refer to our Returns section.
• Availability: Products are subject to stock levels. If an item sells out, we’ll notify you and may restock based on demand. Pre-orders might be available for upcoming collections—stay tuned!
• Customs and Duties: For international orders, you’re responsible for any customs fees or taxes imposed by your country. We can’t control these charges, so check local laws before ordering.

We’re constantly updating our inventory to bring you the latest trends. If you have ideas for new products, drop us a line—we’d love to hear from you!

4. Order and Payment Terms

Placing an order is easy-peasy! Here’s how it works and what you need to know about payments:

Order Process

1. Order Submission: Add items to your cart and proceed to checkout. You’ll provide shipping and payment details. Once you confirm, you’ll receive an order acknowledgment email. This isn’t a acceptance—just us saying “we got it!”
2. Order Acceptance: We only accept orders after payment confirmation and stock verification. If there’s an issue (like out-of-stock items), we’ll email you within 1-2 business days to discuss options.
3. Order Changes: Need to modify your order? Contact us at [email protected] ASAP. We can’t guarantee changes after processing starts, but we’ll do our best.

Payment Methods

We accept the following payment options for your convenience: Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted systems. We don’t store your payment info on our servers to keep your data safe.

• Pricing: Prices are listed in USD and include applicable taxes. Shipping costs are added at checkout—check our Shipping section for details.
• Billing: Your payment will be charged upon order confirmation. If a payment fails, we might cancel the order. In case of overcharges, we’ll refund the difference promptly.
• Currency: All transactions are in USD. International customers might see conversions based on their bank’s rates.

5. Shipping and Delivery

We’re excited to get your fandom fashion to you! Here’s the scoop on shipping:

• Processing Time: Orders are processed within 1-2 business days after payment confirmation. We don’t process orders on weekends or holidays.
• Shipping Methods:
  • Standard Shipping: Costs $12.95, delivered by DHL or FedEx within 10-15 business days after shipping. Perfect for when you need your gear ASAP!
  • Free Shipping: Available for orders of $50 or more, delivered by EMS within 15-25 business days after shipping. Great for stocking up on favorites.
• Shipping Areas: We ship worldwide, but currently exclude Asia and select remote areas. If your location isn’t covered, we’ll notify you during checkout.
• Delivery Issues: If your package is delayed or lost, contact us with your order number. We’ll work with carriers to resolve it. Note that we aren’t liable for delays caused by customs, weather, or other unforeseen events.

Once your order ships, you’re responsible for it. Make sure someone’s available to receive it, or provide secure delivery instructions. If a package is stolen after delivery, we can’t replace it, but we’ll assist with investigations.

6. Returns, Exchanges, and Refunds

We want you to LOVE every piece of pop culture magic! If something isn’t right, here’s our policy:

Return and Exchange Basics

• Time Frame: Returns and exchanges must be requested within 15 days of delivery. Contact us at [email protected] to start the process.
• Condition Requirements: Items must be unworn, unwashed, with original tags and packaging attached, and in resalable condition. We inspect all returns to ensure fairness.
• Non-Returnable Items: Due to hygiene and product nature, we can’t accept returns or exchanges on:
  • Beauty Products (if opened or used)
  • Beauty Accessories (unless defective)
  • Books (unless damaged during shipping)
  • Blind Bags (once opened—gotta keep the surprise!)
  • Board Games (if opened)
  • Body Jewelry (for hygiene reasons)
  • Bedding (if opened or removed from packaging)

The Return Process

1. Contact Us: Email us within 15 days of delivery using our Return Request Template (see our Shipping & Returns page for details).
2. Get Approval: We’ll review your request and email a return authorization number and instructions within 24 hours.
3. Ship Your Return: Package items securely with original tags, packaging, and the authorization number. You’re responsible for return shipping costs unless the item is defective or we sent the wrong thing.
4. Receive Refund/Exchange: Once we receive and inspect the return, we’ll process your request within 3-5 business days. For exchanges, we’ll ship the new item once the return is approved.

Refund Information

• What’s Refunded: Item cost and sales tax (if applicable). Original shipping fees aren’t refunded.
• What’s Not Refunded: Return shipping costs (unless due to our error) and international customs duties.
• Refund Timeline: Refunds take 3-5 business days to process after we receive the return. Credit card/PayPal refunds appear in 5-10 business days; bank transfers take 7-14 business days.

7. Intellectual Property

All content on our website—including logos, designs, text, images, and product names—is owned by Dressup Outfits Shop or our licensors. It’s protected by copyright and trademark laws. You can browse and shop for personal use, but don’t reproduce, distribute, or use our content commercially without our written permission. Our 2BHCBB collection and other unique items are our creative babies—let’s respect that! If you believe your IP rights are infringed, contact us at [email protected] with details, and we’ll address it promptly.

8. Liability Limitations

We put our hearts into every order, but sometimes things happen beyond our control. Here’s what you should know:

• Product Use: Our products are for personal, non-commercial use. We aren’t liable for any damages resulting from misuse, like wearing apparel in unsafe conditions.
• Website Availability: We strive to keep our site up and running, but we aren’t responsible for temporary outages due to maintenance or technical issues.
• Third-Party Services: We use carriers like DHL, FedEx, and EMS for shipping. We aren’t liable for their delays, losses, or errors, but we’ll help resolve issues where possible.
• Maximum Liability: Our total liability to you for any claims related to your orders or site use is limited to the amount you paid for the products in question. We aren’t liable for indirect or consequential damages.

This doesn’t affect your statutory rights as a consumer. If you’re in a jurisdiction that doesn’t allow liability limitations, this section might not apply to you.

9. General Provisions

To wrap things up, here are some general points:

• Governing Law: These Terms and Conditions are governed by the laws of the United States, specifically those applicable in Cockeysville, MD. Any disputes will be handled in courts located there.
• Changes to Terms: We may update these terms occasionally. Changes will be posted on this page, and your continued use means you accept them. We’ll notify you of significant updates via email.
• Severability: If any part of these terms is found invalid, the rest remains in effect.
• Entire Agreement: This document, along with our Privacy Policy and Shipping & Returns Policy, constitutes the entire agreement between you and Dressup Outfits Shop.