FAQ

We’re the ultimate destination for pop culture enthusiasts! Our target customers are:

• Social media-savvy fashion lovers
• Pop culture fans (from The Owl House to trending shows)
• Students shopping for back-to-school gear
• Collectors of blind bags and unique accessories
• Global fans aged teens to young adults who love expressing their fandom through fashion

We’re more than just a store – we’re a community! Our shop features:

• Trendy, social media-worthy fashion pieces
• Exclusive pop culture collections you won’t find elsewhere
• Global shipping (except Asia and select remote areas)
• Affordable prices with regular sales and free shipping options
• Products designed to shine both online and offline

We’ve got your fandom fashion needs covered! Our collections include:

• Graphic Tees & Apparel: All Tees, BB22 collection
• Accessories: Backpacks & Bags, Beanies, Belts, Beauty Accessories
• Home & Lifestyle: Bedding, Bedroom decor, Art
• Collectibles: Blind Bags, Board Games, Body Jewelry
• Trending Items: As Seen On Social, Back To School essentials

We specialize in pop culture-inspired fashion that celebrates your favorite shows and trends. While we create unique designs that fans love, we recommend checking individual product descriptions for specific licensing information.

Popular items often get restocked! Follow us on social media and subscribe to our newsletter to get notified when your favorite pieces are back in stock. Some limited edition items may not be restocked, so grab them while you can!

Standard Shipping ($12.95): 10-15 business days via DHL or FedEx
Free Shipping (orders over $50): 15-25 business days via EMS

We ship worldwide to fashion fans everywhere! However, due to logistics constraints, we currently cannot ship to Asia and select remote areas. If you’re unsure about your location, just try placing an order – our system will automatically check availability.

Once your order ships, we’ll email you a tracking link so you can follow your package’s journey in real-time. No guesswork needed – watch your fandom fashion make its way to you!

For international customers outside the US, customs fees or import taxes might apply depending on your country’s regulations. We handle all the logistics to keep things simple, but these additional charges are the responsibility of the customer.

We make checkout easy! We accept:

• Visa
• MasterCard
• JCB
• PayPal

Your payment method is charged immediately when you place your order. This helps us start processing your fashion finds right away!

We process orders super fast (within 1-2 business days), so contact us immediately at [email protected] if you need to make changes. Once your order starts processing, we may not be able to modify it, but we’ll always do our best to help!

We’ve got a “No Sweat” return policy! You can return items within 15 days of delivery. Items must be unused and in original packaging with all tags attached. Visit our Returns page for the full details – we want you to love your gear as much as we do!

Easy peasy! Email us at [email protected] with your order number and what you’d like to return. We’ll guide you through the simple process and get you sorted quickly.

Once we receive your return and verify everything is in perfect condition, we’ll process your refund within 5-7 business days. The timing for the refund to appear in your account depends on your payment method and bank.

Nope! You can checkout as a guest, but creating an account lets you:

• Track your orders easily
• Save your favorite items
• Get exclusive deals and early access to sales
• Speed up future purchases

No worries! Click “Forgot Password” on the login page and we’ll send you a reset link. You’ll be back to shopping for your fandom favorites in no time.